Workflowtype
Calculationmodel
Workflow(WorkFlow)isthecalculationmodeloftheworkflow,whichisthelogicofhowtoorganizetheworkintheworkflowtogether.Thesumrulesareexpressedinthecomputerinanappropriatemodelandcalculated.Themainproblemtobesolvedbytheworkflowis:inordertoachieveacertainbusinessgoal,betweenmultipleparticipants,usingcomputers,automaticallytransferaccordingtocertainpredeterminedrules
Workflowisacomputer-supportedcollaborativework(ComputerSupportedCooperativeWork,CSCW).Thelatterisageneralstudyofhowagroupcanachievecollaborativeworkwiththehelpofcomputers.
Manycompaniesusepaperforms,manualdelivery,andlevel-by-levelapprovalandsignature.Theworkefficiencyisverylow,andthestatisticalreportfunctioncannotberealized.Withworkflowsoftware,usersonlyneedtofillintherelevantformsonthecomputer,andtheywillautomaticallyrundowninaccordancewiththedefinedprocess.Thenext-levelapproverwillreceivetherelevantinformation,andcanmodify,track,manage,andmanageasneeded.Inquiry,statistics,printing,etc.,havegreatlyimprovedefficiency,realizedknowledgemanagement,andenhancedthecompany'scorecompetitiveness.
Workflow2.0
ThedefinitionofWorkflow2.0istorealizetheautomation,intelligenceandintegrationofworkprocessmanagement.ThemainfeatureofWorkflow2.0isthatitcaneasilyrealizedataintegrationandstatistics,eliminateinformationislands,andrealizedataintegrationbetweeninternalworkflowsofOAofficesystems,suchasborrowingandreimbursement,budgetingandfinalaccounts,etc.,butalsoDataintegrationbetweenOAofficesystemworkflowandotherbusinesssystems,suchasHR,ERP,CRM,etc.Workflow2.0cancompletelymakeupfortheshortcomingsofWorkflow1.0.ItnotonlyrealizesthedataintegrationwithintheOAofficesystem,butalsorealizesthedataintegrationbetweentheOAofficesystemandthird-partyapplicationsystems.
IfyoulabelWorkflow1.0,itis"paperless,repetitivework,processislands,systemislands,dataislands";Workflow2.0correspondsto"intelligence,efficiencyandqualityimprovement",Externaldataintegration,eliminationofinformationislands,internaldataintegration".ThereisnodoubtthatWorkflow2.0issmarterandmoreintegrated.Thefeaturesthatcanrealizethesynchronousexchangeandsharingofdataaremorepopularwithusers.Itcaneffectivelyhelpenterprisessimplifyredundantprocessesandisthedirectionoffutureworkflowtechnologydevelopment.
Originanddevelopment
Workflowtechnologyoriginatedfromtheresearchinthefieldofofficeautomationinthemid-1970s.Ascomputerswerenotpopularatthattime,thelevelofnetworktechnologywasstillverylowandthetheoreticalbasiswaslacking.,Thisnewtechnologydidnotsucceed.Simplyput,aworkflowisaseriesofmutuallyconnectedandautomatedbusinessactivitiesortasks.Aworkflowincludesasetoftasks(oractivities)andtheirmutualsequencerelationships,aswellasprocessesandtasks(oractivities)initiationandterminationconditions,aswellasadescriptionofeachtask(oractivity).
WorkflowReferenceModel
From1983to1985,earlycommercialsystemswithworkflowfeaturesappearedinthefieldofimageprocessingandemail.
Afterenteringthe1990s,withthepopularizationandpromotionofpersonalcomputersandnetworktechnology,andtheincreasingimprovementofinformationconstruction,theresearchanddevelopmentofworkflowtechnologyhasenteredanewupsurge.InAugust1993,thefirstindustrialorganizationforthestandardizationofworkflowtechnology-WorkflowManagementCoalition(WFMCforshort,thesamebelow)wasestablished.
In1994,theWorkflowManagementAlliancereleasedareferencemodelforinteroperabilitybetweenworkflowmanagementsystemsandformulatedaseriesofindustrialstandards.Atthesametime,manyprototypesystemshavebeendevelopedinthelaboratory.Sincethebeginningofthe21stcentury,workflowtechnologyhasbeenrecognizedbymoreandmorepeople,andtherelatedstandards,workflowenginesandcommercialproductsarenumerous.Whiledevelopingandpromotingworkflowproducts,peoplepaymoreattentiontothetheoreticalresearchofworkflowinordertopromotethematurityofthistechnology.
Developmenthistory
Workflowtechnologyoriginatedintheresearchworkinthefieldofofficeautomationinthemid-1970s,buttheemergenceofworkflowideasshouldhavebeenearlier.In1968,FritzNordsieckhadclearlyExpressedtheideaofusinginformationtechnologytoautomatetheworkflow.Researchworkrelatedtoworkflowinthe1970sincluded:theprototypesystemSCOOPdevelopedbyMichaelD.ZismanoftheWhartonSchooloftheUniversityofPennsylvania,andtheOfficeTalkseriesdevelopedbyClarenceA.EllisandGaryJ.NuttoftheXeroxPaloAltoResearchCenter.Thetestsystem,aswellasthe"monitoringsoftwarefailurereport"programonARPANETdevelopedbyAnatolHoltandPaulCashman.ThesystemsdevelopedbySCOOP,OfficetalkandAnatolHoltalluseacertainvariantofPetrinetsforprocessmodeling.Amongthem,SCOOPandOfficetalksystemsnotonlymarkedthebeginningofworkflowtechnology,butalsotheearliestofficeautomationsystems.
Inthe1970s,peoplewerefullofstrongoptimismaboutworkflowtechnology.Researchersgenerallybelievedthatnewtechnologiescouldbringhugeimprovementsinofficeefficiency.However,thisexpectationeventuallyfellthrough.Peoplehaveobservedsuchaphenomenonthatasuccessfulorganizationtendstocreativelybreakthestandardofficeprocessattherighttime;theintroductionofworkflowtechnologymakespeopleonlyobeythefixedprocessrigidly,whichultimatelyleadstolowofficeefficiencyandpeopleDisliketechnology.Thetechnicalreasonsforthefailureofworkflowtechnologyinthe1970sinclude:theuseofpersonalcomputersintheofficehasnotyetbeenacceptedbythesociety,networktechnologyisnotyetwidespread,anddevelopersstilldonotunderstandtheneedsanddefectsofgroupwaretechnology.
Thedevelopmentofcommercialsystemswithworkflowfeaturesbeganbetween1983and1985.Earlycommercialsystemsmainlycamefromtheimageprocessingfieldandthee-mailfield.Imageprocessingoftenneedstotransferandtrackimages,andtheworkflowjustcaterstothisdemand;theenhancede-mailsystemalsoadoptstheideaofworkflow,improvingtheoriginalpoint-to-pointmailflowtofollowacertainflow.Onlyafewoftheseearlyworkflowsystemsweresuccessful.
Afterenteringthe1990s,therelevanttechnicalconditionshavegraduallymatured,andthedevelopmentandresearchofworkflowsystemshasenteredanewupsurge.Accordingtothesurvey,asof1995,therearemorethan200kindsofsoftwareclaimingtosupportworkflowmanagementorhaveworkflowfeatures.Workflowtechnologyisusedintelecommunications,softwareengineering,manufacturing,finance,banking,scientificexperiments,healthcare,shipping,andofficeautomation.
InAugust1993,theWorkflowManagementAlliance(WfMC),anindustrialorganizationforthestandardizationofworkflowtechnology,wasestablished.In1994,theWorkflowManagementAlliancereleasedaworkflowreferencemodelforinteroperabilitybetweenworkflowmanagementsystems,andsuccessivelyformulatedaseriesofindustrialstandards.
Theacademicresearchonworkflowtechnologyisalsoveryactive.Manyprototypesystemshavebeendevelopedinthelaboratory.,Correctnessverification,resourcemanagement,developmentprocessandotheraspectsoftheworkflowtechnologyarediscussed,andalargenumberofpapershavebeenwritten.
Althoughtheworkflowtechnologyhasmadeprogress,theresearchonthetheoreticalbasisisstillnotenough.Theexistingworkflowmanagementsystemcannotbecomparedwiththedatabasemanagementsystemintermsoffunction,reliabilityandrobustness.
Afterentering2000,withtheriseofWebservicetechnology,multiplestandardizationorganizationshaveformulatedtheirownWebservicestandardsrelatedtoworkflowtechnology,suchasXLANG,WSFL,etc.InAugust2002,IBMandMicrosoftjointlysubmittedandreleasedtheBPELspecificationforothercompanies.
Features
1, graphicalandvisualdesignflowchart
2, supportvariouscomplexprocesses
3,organizationalstructurelevelProcessordesignatedfunction
4,B/Sstructure, purebrowserapplication
5, powerfulsecurityfeatures
6,powerfulformfunction, extensionConvenient
7, flexibileoutingandovertimemanagementsstrategy
8, processingprocesscanbetrackedandmanaged
9, richstatistics, query, renuntiationes
X, integrated withtheMAILsystem
Applicableindustries
Consumergoodsindustry,manufacturingindustry,telecommunicationsserviceindustry,bankingandsecuritiesinsuranceandotherfinancialservicesindustry,logisticsserviceindustry,Propertyservices,propertymanagement,largeandmedium-sizedimportandexporttradingcompanies,governmentinstitutions,researchinstitutesandeducationalservices,etc.,especiallylargemultinationalcompaniesandgroupcompanies.
Specifications
1.Keybusinessprocessibus:ordinis,quotationum processuum, emptionis processus, contractuitionis,customerphoneprocessionis,supplechain administrationis, etc.
2.Administrativemanagement:applicationforbusinesstrip,applicationforovertime,applicationforleave,applicationforcaruse,applicationforvariousofficesupplies,applicationforpurchase,dailynewspaperandweeklyreport,etc.Alladministrativeformsthatwereoriginallymanuallytransferred.
3.Personnelmanagement:employeetrainingamenta,exactio approbatio, positio mutatio processus, conductio formatio, etc.
4. Financialrelated categoriae: solutionem petitionis, rationes receptae processus, cottidianae largitionis processus, itinerationis impensae, indicii ac plani applicatio, etc.
5.Customerservicecategory:customerinformation agendae, consuetudinis querelae, petitio processus, post venditio servitii procuratio, etc.
6.Specialservicecategories:ISOseriescorrespondingprocess,qualitymanagementcorrespondingprocess,productdatainformationmanagement,tradingcompanycustomsdeclarationprocessing,logisticscompanycargotrackingprocessingandothertaskscompletedmanuallythroughtheformItcanbeimplementedautomaticallyandstandardizedlyusingworkflowsoftware.
Re- planning
Logically,attentiontoandresearchonworkflowcanbeseenasadeepeningofbusinessprocessre-planning(BPR).BPR'spointofviewrequiresustofocusontheactualbusinessprocess,butwhatshouldthisprocesslooklike,howtoanalyzeandstructureit?Workflowisaconcreteandoperationalanswer.Itcantransformusfromthemysterious,unpredictableandcontrollable"brainstorming"and"artistic"businessprocesscreationtoanalytical,technical,controllableandTheengineeringprocessofprediction,inthisway,trulyreflectsthemeaningofengineeringinre-engineering.
TheconceptsofworkflowandBPRhavebeenresearchedandappliedbyalmostallresearchers.Thereisaveryactiveorganizationinthisfield,namelytheWorkflowAndReengineeringInternationalAssociation(WARIA).
EnterpriseEngineering
Whetherintheory,method,object,content,weallhavereasontoregard"workflow"aspartofenterpriseengineering.Infact,theexistingdescriptionoftheworkflowsystemisitselfageneralbusinessmodelframework.Justhavingaworkflowisnotenough.Thegoaloftheentiresystemandallrelevantelementsmustbeconsideredcomprehensively-thisisexactlytheenterpriseproject.
ITsystem
ComparedwithenterpriseITapplicationsystemsthathavebeenadoptedinthepast,suchasMRPIIorERP,WFMSisaveryimportantmilestone.Fromtheuser'spointofview,thechangesWFMSbrings(orwillbring)areextremelystrong,andcanevenbedescribedastherealizationofauser's"dream".
In quibusdam "modularis" producta, thes- tissi systematis usitatis in- structio, et operans divisio. Object-oriented technology--orjectmen-orjectus-orjectus-orjectus-orjectus-orjectammen- s- jectammen- s- s- o-jectmen- s- o-jectammen- s- s- s- s- o-jectar- us- us- us--s- us--s- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- us- .
Workflowmanagementsystemisareal"man-machine"system.Theuseristhebasicroleinthesystemandthedirecttaskassignmenttarget.Heorshecandirectlyseethecomputerlistedforhimself"Tasklist",trackthestatusofeachtask,orcontinueataskwithouthavingtoexitfromonemodule,enteranothermodule,andsearchforcluestothecorrespondingtask.Theformerisfunction-orientedorobject-oriented,whilethelatterisdirectlyuser-oriented.Inthisway,theuser'staskassignmentandtaskcompletionstatuscanbecomputerizedandcontrolledtothegreatestextent.
Atypicalworkflowproductis"customer-servicesoftware."Animportantwaytoincrease(zhang)isthroughtheWorldWideWebinterface,whichallowscustomersorremoteemployeestobetterparticipate.Thedefinitionofworkflowisoftenbymeansofgraphicaltools,andthearrangementofcorrespondingworkisdefinedinaccordancewiththesituationofthebusinessprocessinstance.
Approvalmode
Theapprovalprocessisdividedintotwomodes:traditionalmodeandproportionalcalculationmode
TraditionalmodereferstosettingupeachnodeoftheapprovalprocessSpecifythecorrespondingapprover,andonlyafterallthepersonnelonthenodehavepassedtheapprovalrequest,cantheyenterthenextsection.
Proportioncalculationmode:Foreachapprovalprocess,itisnecessarytosetapassingratiobetween0-100%whenitisestablished.Onlythefinalapprovalresultisequaltoorgreaterthanthisratio.Theapprovalcanbeconsideredpassed.
commoda
Benefitsbroughtaboutbytheimplementationofworkflowmanagementinenterprises:Itcanimprovetheefficiencyofenterpriseoperations,improvetheuseofenterpriseresources,increasetheflexibilityandadaptabilityofenterpriseoperations,andimproveworkefficiency,Concentrateonthecorebusiness,trackthebusinessprocess,quantifytheefficiencyofbusinessprocessing,reducewaste,increaseprofits,andgivefullplaytotheroleofexistingcomputernetworkresources.Theimplementationofworkflowwillachievethegoalsofshorteningtheoperationcycleoftheenterprise,improvingtheinternal(external)processesoftheenterprise,optimizingandrationallyusingresources,reducinghumanerrorsanddelays,andincreasinglaborproductivity.
Implementationmethod
Workflowdatabase
Theimplementationofworkflowrequiresthreebasicsteps:mapping,modelingandmanagement.Mappingisthefirststep.Itsfirsttaskistoidentifyanddocumentallexistingmanualandautomatedbusinessprocessesintheorganization;modelingistodevelopamodelthathelpsbuildastreamlinedbusinessprocess.Thethirdstageissoftwareimplementationandseamlesssystemintegrationacrossallworkdepartments,businessunits,andeventheentireenterprise.Inordertoensurethattheworkflowsystemcanbeimplemented"seamlessly"intotheorganization,theprojectteammustfollowthewell-defined,provenandeffectiveworkingmethods,andtheremustbemeasurableateachstageoftheworkresult.Awell-thought-outimplementationplanexecutedbyanexperiencedteamisthedecisivefactorforthesuccessfuladoptionandimplementationoftheworkflow.Thefollowingdiagramdepictsarecommendedhigh-levelworkflow(implementationprocess)thatcanbeadoptedbyatypicalorganization.
EstablishingtheprojectmanagementofficeThecompositionoftheprojectmanagementofficeisthefirstandmostimportantstep.Themembersoftheprojectmanagementofficemustbecarefullyselected.Theymustbroadlyrepresentthebusiness,operations,IT,andauditdepartmentswithintheorganizationtoanappropriateextent.Productexperts,technicalsupportpersonnel,andmanagementpersonneloftheproductsuppliermustalsoparticipatetocomplementtheusers.UsuallyachangemanagementconsultantisalsoincludedinthePMO,whichhelpstodiversifythethinkingofpeopleintheorganization.Therolesandresponsibilitiesofeachmembermustbeclearlydefined.PMOestablishesthescope,objectives,implementationtimeframeandpriorityoftheprojectasawhole.ThePMOisalsoresponsibleformanagingandtrackingtheprogressoftheproject,settingindicatorsforthesuccessofthetestproject,andregularlyreportingthestatusoftheprojecttotheseniormanagement.
Thebusinessanalysisprojectteamwillanalyzetheuser'sexistingbusinessprocesses,findoutwhichprocessesneedtobeoptimizedandimprovedtoachievethebestresults,andanalyzethetimelineandexpectedresultsofeachprocess.Theywillholddiscussionswithkeypersonneltocollectandidentifythecorrectinformationanddatatodeterminehowtheworkflowsystemmeetstheneeds.Thenextbusinessanalysiswillidentifywhichprocessescanbeoptimized,automated,streamlined,andwhichprocessesevenneedtoberedesigned.
Determininggoalsanddeterminingthebestgoalsarebasedondetailedanalysisofbusinessprocesses.Thegoaldefinitionofaworkflowprojectshouldbeclearandverifiable.Agoodgoalmeansthesuccessoftheproject.Ateachstageoftheimplementationprocess,theprojectteammustconfirmthattheresultsachievedaretheresultstheyexpect.Forexample,ifthegoalistoshortentheinvoicingcyclebytwoweeks,theexistingtimetracking,accounting,andinvoicingprocessesmustbeanalyzed.
Afterdeterminingtheimplementationplanobjectives,theprojectteamcomposedofusersandsoftwarevendorswilldisplaythevariousmodulesoftheworkflowsolution,definetheirfunctionsandfeaturesaccordingtothespecificneedsoftheusers,andbasedThepriorityofthebusinessjointlydeterminestheonlinetimeofeachmodule.
Buildingamodelofbusinessprocessesinaworkflowsystemisanextremelyimportantstepintheimplementationprocess.Usersshouldworkcloselywithsoftwareproductapplicationexpertstostrikeabalancebetweeneaseofuseandfunctionalrequirements.
Userscantestthemodelbeforethedeploymentphasetoensurethatthemodelmeetsactualrequirementswithoutexcessiveoverhead.Itshouldbepointedoutthatifthismodelingstepisnotcompletelycompletedcorrectly,itwillleadtowrongreportsorredundantmanagementwork.
ImplementprocessandsoftwareintegrationAtthisstage,theprojectteamwilldeterminetheexistingprocessesandsystemsthatneedtointeractwiththeworkflowsystem.Ifnothandledproperly,theintegrationoftheoldandnewprocesseswillleadtofailure.Animportantaspectofprocessintegrationistoeliminateorminimizeredundantdataamongmultiplesystems,andreplicatethesedataamongmultiplesystems.Processesmustbetightlyintegrated,anddatamustflowsmoothlyacrossdifferentprocessesandapplications.
Theprojectteammustalsoensurethattheworkflowsystemcomplieswiththesecuritystandardsoftheuserorganization,whichisoftenoverlookedbeforethedeploymentphase.
DeploymentoftheworkflowsystemThedeploymentoftheworkflowsystemconsistsoftwoparts.Thefirstpartisnaturallythetechnicalpart,coveringhardwareandsoftwareinstallation,backup,recoveryandnetworkinstallation,etc.,whichissimilartogeneralITapplicationimplementation.
Thesecondpartreferstotheonlinetrialoperation.Thetrialoperationteamshouldbetrulyrepresentative.Theprojectteammustcommunicatewiththetrialoperationteamontheimportanceoftheprojectandensurethatadequatetrainingisprovidedsothatthetrialoperationteamcanbecomfortablewiththetrialoperation.Itisrecommendedthattheprojectteamestablishclearcommunicationchannelstoensuretimelyfeedbackofusers'opinionsandsuggestionsduringthetrialoperation.Thetrialoperationwillenabletheprojectteamtoidentifytheweaknessesandshortcomingsoftheoriginaldesignandplan,andresolvethembeforelarge-scaleonlineoperation.Thiscanalsoincreasetheuser'sacceptanceofthenewprocess,becauseusersfeelthattheyarealsoinvolvedinthedevelopmentpartoftheprojectandthesolutionisnotimposedonthem.
Itisgenerallybelievedthatadoptingaphasedimplementationofaworkflowsystemcanenableuserstoobtainbenefitsmorequickly.Becauseuserscanlearnthenewsystemmoreeffectivelyandgradually,andgetimmediatebenefits.Phasedimplementationalsogivesusersmoretimetounderstandandevaluatetheirfurtherneeds,makingiteasiertomodifyduringprojectimplementation.Inaddition,thephasedimplementationoftheprojectreducesrisks.
Specialattentionshouldbepaidtothesystemevaluation.Aftereachstageiscompleted,theprojectteamshouldevaluatethecompletedresultsbasedonthegoalssetatthebeginningoftheproject,andanalyzetheachievedresultsatthesametime,andcomparethemwiththeinitialContrastwiththedesigngoals.Ensurethattheworkflowsolutionoptimizesamorereasonablesolutionintheexistingbusinessenvironmenttounderstandwhatneedstobechanged.
SystemsupportInordertoensuresuccessfulimplementationandbetteruseofworkflowsoftware,organizationsmustinvestinservices,organizationsshouldappointprofessionalstoprovidefirst-lineservices,andtheyshouldalsoberesponsibleforsigningcontractswithsuppliersTogetthesecondlevelofsupport.
workflowsoftware
Withtherapidprogressofcomputerandcommunicationtechnology,theInternetandintranetareintheconstructionofenterpriseinformationPlayahugerole.Themarketeconomymakescompaniespaymoreandmoreattentiontoefficiencyimprovementandcostreduction.Traditionalpaperformsandmanualdeliveryprocessescannolongermeetthetimelinessofthetransactionprocessandthecross-regionalinformationofficerequirementsinspace.Thedevelopmentofmodernenterprisesurgentlyneedstoestablishastable,convenientandsafeelectronicfiletransmissionplatformbasedonthenetworkenvironment.Throughthisnetworkplatform,personnelwithintheorganizationcanworktogetheracrosstimeandplace,anduseelectronicformstotransmitvarioustypesofenterprises.Information,theimplementationofprocessprocessing,tracking,query,statisticsandotheroperations,improveofficeefficiency,realizepaperlessoffice,promotethee-commerceprocessofenterprises,andenhancethecomprehensivecompetitivenessofenterprises.
2.Whyimplementworkflowautomation?
Multae formae sunt in societate, inter administrationem, personas, IT, etc., maxime implentur per chartam, manu-liberanterdorfilledin Word/Exceldocumenta, et missae electronicae.
Manuallyprocesstheworkprocess.Ontheonehand,itisimpossibletoeffectivelytrackandunderstandtheentireprocessstatus.Ontheotherhand,itisinevitablethathumanerrorandtimedelaywillleadtoinefficiency,especiallytheinabilitytocarryoutquantitativestatistics.,Isnotconducivetoquery,reportandperformanceevaluation.
Thespecificmanifestations of the problemareasfollows:
Alotoftimeandenergyiswastedonthetransmissionofaffairsandinternalcoordination;theprocessingefficiencyislow,whichcaneasilycausethemarketandcustomerstolagbehind;Forsomebusinessesthatregulatebusinessprocesses,responsibilitiesarenotclear,anditiseasytocauseavacuuminmanagement;Forbusinesseswithstandardizedbusinessprocesses,duetothelackofrecordandtrackingoftheprocessingprocess,therearestillalotofhumaninterferencefactorsintheactualoperationprocess,resultinginTherearestandardsbutthesituationwherethingscannotbedoneaccordingtothestandardsexists;enterprisedataandknowledgearenotfullyutilized;processingtime,cost,andefficiencycannotbecontrolledandmeasured;keybusinessflowsoftencausetimeblackholesanddelaysduetovariousfactors;excessivereliancePaperisnotonlyawastebutalsoslowsdownthedevelopmentoftheenterprise;itisimpossibletorealizethequery,retrieval,andstatisticsoftheform;theinternalinformationequipment(server,PC,dedicatedline,etc.)isnotfullyutilized.……
Usingaworkflowsystemtoautomatetheworkprocessbringsobviousbenefits,includingimprovingtheefficiencyofenterpriseoperations,improvingtheuseofenterpriseresources,andimprovingtheflexibilityandadaptabilityofenterpriseoperations,Improveworkefficiency,concentrateonprocessingcorebusiness,trackbusinessprocessingprocess,quantifytheefficiencyofbusinessprocessing,reducewaste,increaseprofits,andgivefullplaytotheroleofexistingcomputernetworkresources.Theimplementationoftheworkflowsystemwillachievethegoalsofshorteningtheoperationcycleoftheenterprise,improvingtheinternal(external)processesoftheenterprise,optimizingandrationallyusingresources,reducinghumanerrorsanddelays,andimprovinglaborproductivity.
In specie:
Deliverthemostappropriateaffairstotherightpeopleattherighttime;Employeescanconcentrateontheirkeybusiness;Noprocesstrainingisrequired,Smoothlyimplementprocesschanges;Themanagementcankeepabreastofbusinessconditionsandbusinessprocessprocessingefficiency,andrealizereal-timemanagementmonitoring;Obtainhistoricaldataandreportsatanytime;Reducepaperwasteandsavemanagementcosts;?Internalconflicts,customercomplaints,andhumanerrorsAnddelayswillbegreatlyreduced;workefficiencyisimproved;resourceutilizationisimproved;processstandardizationisimproved;communicationandtrustareimproved;transparencyisimproved;servicequalityisimproved;remoteandmobileofficeiseasilyrealized,andtransactionprocessing"zeroresponse"isachieved;Databaseapplication,providingreport,query,statistics,retrieval,analysisandotherfunctionstoassistcorporatedecision-making;discoverandvaluecorporatecorebusinessprocesses,whilecontinuouslyimproving,reorganizing,andoptimizingprocessestoenhancecorecompetitiveness;collaborativework,knowledgesharing,andrealrealizationTransitiontoa"knowledgemanagemententerprise".……
Throughtheimplementationoftheworkflowsystem,thecompany’sbusinessprocesseswillbefurtherstandardized,workefficiencywillbeimproved,andthecompany’sprocessconditionswillbetrackedandmonitoredinrealtime,soastobestmeettherequirementsofthecompany’srapiddevelopment.
3.Whatarethemainapplicationsofworkflow?
Itshouldbesaidthatthescopeofapplicationofworkflowsoftwareisstillverywide.Alltasksthatarecompletedbymanualcirculationofformsstepbystepcanbeautomaticallyrealizedbyworkflowsoftware.ThefollowingcanbeconsideredToimplementworkflowautomation.
Administrativemanagement:Applicationforbusinesstrip,applicationforovertime,applicationforleave,applicationforcar,applicationforvariousofficetools,applicationforpurchase,dailynewspaper,weeklyreport,informationannouncement,etc.,whichareadministrativeformsthatwereoriginallymanuallytransferred.
Personnelmanagement:employeetrainingarrangements,performanceappraisal,newemployeearrangements,positionchangeprocessing,employeefileinformationmanagement,etc.
Financialrelated categoriae: solutionem petendi, processus receptibilis, cottidianae, peregrinationis, hospitii inpensarum, indiciorum et planorum, etc.
Customerservicecategory: custominformationmanagement, mos querimonia, petitio, post venditiones administratio.
Aliae res processuum: ordo, quotation processuum, emptionis processus, contractionis visio, mos phoneprocessus, etc.
Typicalcustomers
ManufacturingExecutionSystem(MES)Today,thevastmajorityofmanufacturingcompaniesinChinaareallfacingfiercemarketcompetition:substantialpriceincreasesofrawmaterials,homogenizationofproducts,andconsumptionThequalityawarenessofthecustomersisgettingstrongerandstronger,andthecustomersputhugepressureonthefactorytoreduceprices.ItisthefactthatmostofourmanufacturingcompanieshaveusedERP,SCM,BPR,e-commerceandotherinformationprojectstoimprovemanagementandreducemanagementcosts.However,factoriesarestillfacingthefollowingsituation:
(1)ButthemarketisConstantlychanging,ourcustomershavehigherandhigherrequirements:betterquality,lowerprices,shorterdeliverytimes,andmoreandmoreproductvarieties;
(2)Whenthereisauserproductcomplaint,canalltheproductionprocessinformationofthisbatchofproductsbetracedbasedontheproductnumber?Canitbeimmediatelyidentified:rawmaterialsuppliers,operatingmachines,operators,processespassed,productiontimeanddate,andkeyprocessparameters?
(3)Whenthesameproductionlineneedstoassemblemultiplemodelsofproducts,canitautomaticallycheckandoperatepromptstopreventworkercomponentassemblyerrors,productproductionprocesserrors,productmixingandproductdeliveryerrors?
(4)Whatarethetop5productdefectsontheproductionlineinthepast12hours?Whatisthequantityofdefectiveproducts?
Quinto, quid sit quantitas producti in cellario et prae-cessus, et medium processus, et post processum?
(6)Howmuchtimedoestheproductionlineandprocessingequipmenthaveinproduction,andhowmuchtimearetheystoppedandidling?Themainreasonthataffectstheproductionpotentialofequipmentis:equipmentfailure?Schedulingmistakes?Materialsupplyisnottimely?Insufficienttrainingofworkers?Oristheprocessindexunreasonable?
(7)Isitpossibletoautomaticallyperformstatisticsandanalysisonproductqualityinspectiondata,accuratelydistinguishrandomfluctuationsandabnormalfluctuationsinproductquality,andeliminatehiddenqualityhazardsinthebud?
(8)Isitpossibletoabolishthemanualreportandautomaticallycounttheproductionquantity,passrateanddefectcodeofeachprocess?Thisisbecausethereisalackofakeyinformationcommunication"bridge"betweentheERPsystemattheplanninglevelandtheautomatedcontrolsystemattheproductionsite,andthereisaninformationgap.TheES-MESmanufacturingexecutionsystembuildsabridgebetweentheplanninglayer(representedbytheERPresourceplanningsystem)andtheunderlyingcontrol(representedbyHMI,DCS,andPLC),fillingthegapbetweenthetwo.Ontheonehand,MEScanrefineanddecomposetheproductionmanagementinformationfromMRPIIandERPsoftware,andpasstheoperationinstructionsfromtheplanninglayertotheunderlyingcontrollayer;ontheotherhand,MEScancollectthestatusdataofequipmentandmetersforreal-timemonitoringTheoperatingstatusoftheunderlyingequipmentisanalyzed,calculatedandprocessed,sothatthecontrolsystemandtheinformationsystemcanbeeasilyandreliablyintegrated,andtheproductionstatuscanbetimelyfedbacktotheplanninglayer.
Workmode
Basicmode
Sequencemode-executevariousactivitiesinsequence
Explanation:anactivityintheworkflowprocessOnlywhenanotheractivityiscompletedcanitbecarriedout.
Exemplum:Aftertheorderregistrationactivityiscompleted,thecustomernotificationcanproceed.
Parallelbranchmode-runningtwoactivitiesatthesametime
Explanation:Atonepointintheprocess,acontrolthreadisdividedintotwocontrolthreadsthatcanbeexecutedinparallel,allowingtwoactivitiestobeRunatthesametime.
Exemplum:
Synchronizationmode-synchronizetwoparallelexecutionthreads
Singleselectionmode-selectoneexecutionfrommultiplepaths
Simplemergemode-mergetwoalternativepaths
Advancedbranchandsynchronizationmode
Multi-selectmode-selectseveralfrommultipleexecutionpaths
Synchronousmergemode-mergemultiplepaths,ifmultiplepathsareselected,thensynchronize;ifonlyonepathisselected,thenperformsimplemerge
Multiplemergemode-mergemultiplepaths
Discriminatormode-mergemultiplepathswithoutsynchronizing,onlyperformonefollow-upactivity
NmodeinM-mergemultiplepaths,performpartialsynchronization,performonlyonceFollow-upactivities
Structuremode
Arbitraryloopmode-executionworkflowwithoutanyrestrictions
Implicitterminationmode-ifthereisnothingtodo,itends
Multi- instancemode
State-basedmode
Deferredselectionmode-executeoneoftwooptionalthreads,whichthreadwillbeexecutedisimplicit
Alternatingparallelmode-twoactivitiescanbeexecutedinanyorder,butnotinparallel
Milestonemode-whenamilestoneisreached,anactivityistriggered
Cancelmode
Cancelactivity-cancelthecurrentactivity
Cancelprocess-canceltheprocess
Functions andbenefitsofworkflow
WorkThemainfunctionofflow
WorkflowManagementSystem(WFMS)isasystemfordefining,creating,andexecutingworkflows.Atthehighestlevel,WFMSshouldbeabletoprovidefunctionalsupportinthefollowingthreeaspects:
Buildfunction:defineandmodeltheworkflowprocessanditsconstituentactivities;
Operationcontrolfunction:managetheworkflowprocessintheoperatingenvironment,andscheduletheactivitiesintheworkflowprocess;
Runinteractivefunction:ReferstothefunctionofWFMSinteractingwithusers(participantsorcontrollersofbusinesswork)andexternalapplicationtoolsduringworkflowoperation.
BenefitsofWorkflowManagementSystem
Duetothedevelopmentofinformationtechnologyandtheincreasinglyfiercebusinesscompetition,peoplearenolongersatisfiedwithindependenceandfragmentationForofficeautomationandcomputerapplications,acomprehensiveandintegratedsolutionisneeded.Asatechnologyformanagingandintegratingroutineaffairs,theemergenceofWFMSisinevitable.Itcanbringthefollowingbenefits:
Improveandoptimizebusinessprocesses,increasebusinessefficiency;
RealizebetterbusinessProcesscontroltoimprovethequalityofcustomerservice;
Emendavit flexibilitatem negotiorum processuum, etc.