China Telecom
City Volume
Tongtong is a mobile communication business provided by China Telecom for our customers. It adopts advanced wireless access technology to provide customers with convenient, economic, and fast service.
Business features: green mobile phone, low radiation, protect your health; clear voice, no sound; technology lead, facing the future; wireless "concerned", easy to carry.
Fixed phone
includes a normal fixed phone and runs with my line APS.
Ordinary fixed call is suitable for the daily use of home users and individual users, low voice, clear voice, simple application installation process, existing 17909IP phone can effectively save your communication fee.
With my line is a real-time billing, a real-time deduction of a real-time billing, also known as an APS (Advanced Prepay Service).
Broadband service
includes ADSL broadband and fiber broadband, data value-added services, free interconnect card broadband with you.
This page
1, Total tariff: Multiple product tariffs, rates, discount information
2, new installation (installed, bundled new, single : Broadband new installation includes a single broadband, E8 broadband package (bundled fixed-line), E9 broadband package (bundled mobile phone), in general, the choice of bundled methods, integrated tariffs are more useful and affordable.
3, application or renewal prepaid, replacement fee, change package package
4, migration
5, modify the Internet password
6, change business service password
7, stop, copy
8, change bank account
9, change delivery address
10, transfer
11, 96169 Internet access No.
12, free interconnect card
Card user
including ordinary Recharge payment card, 200 card, new 200 insurance card, 200 Tongxiang card, 200 area card, 200 company card, 201 card, new 201 thinking card, 17900 all-around card, 968201 card.
1, recharge pay card
2, ordinary 200 card
3, new 200 insurance card
4,200 with township
5,200 area card
6,200 company card
7, 201 card
8, new 201 thinking card
9,17900 all-around card
10, 968201 card
11,17909 mobile payment card
mobile phone business
< p> Telecom mobile phones have developed with its high-speed 3G network, improved products and services, making it larger. Mobile phone services include:1, selection number and processing;
2, mobile phone purchase;
3, traffic package purchase
< P> 4, mobile phone recharge5, points service
Other businesses
including long-distance telephone services (17909 long radius, 96688 long-distance radius, my e home - Family Assistant, 11808 long-distance discounts), number Bailong business, wide-time communication business.
Long-distance telephone service
long-distance telephone business includes: 17909 long radiograph, 96688 long-distance radiograph, 11808 long-distance discount.
My E Home - Family Assistant
You are still worried about the loss of phone book, mobile phone, PDA or even your computer, secretary and others Do you lose contact? Are you still worried that the sudden hassles make the loss caused by the customer?
Simply feel that any phone number you need to store will be stored on the "Communication Assistant" platform, you or your colleagues can pass any fixed calls or mobile phones, and call 88888114 After saying the other party, "Communication Assistant" will automatically dial each other.
Widong Communication
Wide-Le Communication "is a new comprehensive communication software, which is a new comprehensive communication software, which will send and receive SMS, voice call, video Chat, instant messaging, coordination office, online address book, etc., etc., more powerful, easier to use, so you easily enjoy the efficient and convenient communication brought by unified communication.
use wide Le Communication, enjoy easy communication.
Broadband intelligent speeding
Broadband intelligent speeding is a fixed time-long fee broadband speed for Guangdong telecommunications for short-term broadband speeds Service, users can purchase a speed package in Guangdong Telecom online business hall, by opening the corresponding speed control page, you can start speeding and ending speeds at any time, convenient for users to temporarily improve bandwidth and rates during high-speed downloading, HD video, large file transmission It will rapidly improve the work effect.
China Mobile
is China Mobile Communication to provide customers with online self-service platform for business acceptance, marketing promotion, information inquiry. Online business hall is divided into global , Dynamic Zone, Shenzhouxing, Group Customer Zone Self-service Business Hall
Call Service
Call service refers to China Mobile to provide customer-free query, function custom or change, online Payment and other services.
Point plan
China Mobile fully implements user integral planning, realizing user integral query, convertible product query, integral exchange in online business halls. < / p>
Online customer service
Provide business hall inquiry and number home query, you can submit an opinion and suggestion online, online complaints, help you get the information you need, solve the common problem.
Business Handling
Product function and service for online application, customization, change and other operations. Provide partial value-added services and additional business applications and cancellation services.
Short message service < / h3>
Provide self-service single self-written SMS send, group sending SMS, wonderful SMS download, original SMS collection and other functions.
Personal information
provides viewing and modifying personal basic Information about information information, including customer name, communication address, and zip code, email address, contact number, etc.
online selection
provides website selection to buy set card purchase platform, Let you enjoy the door without leaving home, you can enjoy the Global pass selection or the dynamic zone, Shenzhou jacket card is sent to the door service, which does not accept the delivery fee.
online purchase
provides mobile phone purchase Machine marketing offer website purchase platform, you can enjoy mobile phone to send home service.
China Unicom
Unicom online business hall announcement show, Users who purchase card numbers in the network sales channel must upload second generation resident ID cards as required. information. In the logistics distribution link, the user must hold the ID card of my second generation, can't find someone.
Call Query
provides information inquiry services such as the monthly call, monthly bills.
1, bill query
2, detailed query
3, account query
4, points query
< H3> Payment recharge1, use bank card as mobile phone, netcard, fixed line, broadband, small-lived paid, recharge
2, recharge card is mobile phone, network card , Fixed-line, broadband, small papers, recharge
3, purchase recharge card
business handle
1, new solid, broadband
2, package change
3, password reset
4, password modification
5, points redemption recharge card, insurance card
6, real name registration
7, traffic package handle
8, international and Taiwan Hong Kong and Macao business handle
Unicom Mall
1,185,186 selection number entry
2, 2G selection network
3, buy iPhone
4, purchase 3G wireless network card
< P> 5, purchase 3G netbook6, purchase 3G, 4G mobile phone
7, purchase recharge card
new business
1 , Business ordering
2, business unsubscribe
3, has subscribed business query
4, online acceptance record
5, common Question
Hotspot promotion
1, Wo brand release topic
2, mobile phone to go to the country
3, network enthusiast
4, promotion activities
brand product
1, Wo
2, family 1 +
3, broadband business < / p>
4 , Broadband, world
9, 10010
customer service
1, business hall distribution query
2, SMS business hall directive < / P>
3, international roaming query
4, common question Q & A
5, complaint advice
6, 3G network overlay query
7, mobile phone number home query
8, recharge card status query
power system
progress query
Provides a procedure for each business
electricity fee query
provides electricity bills
Archive Query
Provide user-friendly information report
SMS subscription
paid service ,SMS notification Payment
Application Form Download
online account opening table
online acceptance query
Query for account opening, sales house, etc.
service consultation
Query the charging situation
Online complaint report
Report unreasonable charging, service, etc.
logistics
is Xinbang logistics to provide customers with business, Marketing promotion, online self-service platform for information query. Customer service is not waiting, fast and convenient, eliminating the hardship of customers and trip. Logistics Online Business Hall - "Check the price, E NAN NANT, let you ship more worry-free."
goods query
< P> The relevant main information content of the customer query, including business information, destination, consignee, expected to reach time, cargo status, etc. Informationonline order
Customers can check online, order, etc. Manage
billing query
customer query history delivery payment details
Received goods
Query the proceedings of the receipt of the goods
Sign back
Query check receipt of the proceedings
Claim schedule
Query the information of the customer during delivery
< B> Online investigation
In order to enhance our service level and quality of service, the relevant information is investigated to the customer.
Modify personal information
According to customer needs, you can modify personal information
online customer service
Customer service can provide you with your service online
China Railcom
payment is charged
China Railcom provides online payment to customers Services
Personal Information
Provides users with viewing and modifying personal basic data information
cost query
China Railcom Customer provides a variety of cost-related information
Broadband self-help
provides users with broadband related self-service
business handle
< P> For our product functions and services to apply, customize, change, etc.points query
China Tietong fully implements user points plan